Terms of Service

Last updated: June 16, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Electric EnerHub Limited ("Company," "we," "our," or "us") regarding your use of our website electric-enerhub.com and our virtual goods and digital services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

2. Company Information

Electric EnerHub Limited is a company registered in England and Wales:

  • Company Registration Number: 12345678
  • Registered Office: 123 Canary Wharf, London E14 5AB, United Kingdom
  • VAT Number: GB123456789
  • Email: [email protected]
  • Phone: +44 20 7946 0958

3. Description of Services

Electric EnerHub provides:

  • Virtual goods and digital assets
  • Digital solutions and platforms
  • Technical support and consulting services
  • Website and online content

We reserve the right to modify, suspend, or discontinue any service at any time without notice.

4. Eligibility and Account Registration

4.1 Age Requirements

You must be at least 18 years old to use our services. By using our services, you represent that you meet this age requirement.

4.2 Account Information

When creating an account or using our services, you must:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized use

5. Acceptable Use Policy

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Distribute malware, viruses, or malicious code
  • Engage in fraudulent or deceptive practices
  • Harass, abuse, or harm other users
  • Use our services for commercial purposes without authorization

6. Virtual Goods and Digital Assets

6.1 License Grant

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use virtual goods and digital assets purchased from us.

6.2 Ownership

Virtual goods and digital assets remain our intellectual property. You receive only a license to use them according to these Terms.

6.3 Restrictions

You may not:

  • Resell, transfer, or redistribute virtual goods without authorization
  • Reverse engineer or attempt to extract source code
  • Use virtual goods in ways that violate applicable laws
  • Create derivative works without written permission

7. Payment Terms

7.1 Pricing

All prices are listed in British Pounds (GBP) and include applicable VAT. Prices may change without notice.

7.2 Payment Processing

Payments are processed securely through third-party payment providers. We do not store your payment card information.

7.3 Refunds

Refunds are subject to our refund policy and applicable consumer protection laws. Digital goods may not be refundable once delivered.

8. Intellectual Property Rights

8.1 Our Content

All content on our website and in our services, including text, graphics, logos, images, and software, is our property or licensed to us and is protected by copyright and other intellectual property laws.

8.2 Your Content

You retain ownership of content you submit to us, but grant us a worldwide, royalty-free license to use, modify, and distribute such content in connection with our services.

8.3 Trademark Policy

"Electric EnerHub" and our logos are trademarks of Electric EnerHub Limited. You may not use our trademarks without written permission.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

We strive to provide reliable services but cannot guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

10.2 Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

10.3 Limitation of Liability

To the maximum extent permitted by law, our liability for any damages arising from or related to these Terms or our services shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Electric EnerHub Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us at [email protected].

12.2 Termination by Us

We may terminate your access to our services immediately if you violate these Terms or for any other reason at our discretion.

12.3 Effect of Termination

Upon termination, your right to use our services will cease immediately. Provisions that should survive termination will remain in effect.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13.3 Alternative Dispute Resolution

We encourage resolving disputes through direct communication. For consumer disputes, you may also use the Online Dispute Resolution platform provided by the European Commission.

14. Consumer Rights

If you are a consumer, nothing in these Terms affects your statutory rights under UK consumer protection laws, including the Consumer Rights Act 2015.

15. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting updated Terms on our website
  • Updating the "Last updated" date
  • Sending email notifications for significant changes

Continued use of our services after changes indicates acceptance of the updated Terms.

18. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Electric EnerHub Limited regarding our services.

19. Contact Information

For questions about these Terms, please contact us:

  • Email: [email protected]
  • Phone: +44 20 7946 0958
  • Address: Electric EnerHub Limited, 123 Canary Wharf, London E14 5AB, United Kingdom
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